1. What is the return period for products purchased from Leighanne Shop?
You can request a return within 30 days of receiving your order.

2. How do I initiate a return?
To start a return, contact us at support@leighanneshop.site or call +1 360 204 8241 with your order details and reason for the return.

3. Are all products eligible for return?
Most products, including our stools sets such as the Barrelback White Counter Stool, Capri Swivel Stool, and Jameson Barstool, are eligible if they are unused, in original condition, and within the return window.

4. Who bears the cost of return shipping?
Customers are responsible for return shipping costs unless the item is defective, damaged during transit, or incorrect. We recommend using a trackable shipping method.

5. How long does it take to process a refund?
Once we receive and inspect the returned item, refunds are processed within 7-10 business days to your original payment method.

6. Can I exchange an item instead of returning it?
Currently, we do not offer direct exchanges. Please return the item and place a new order for the desired product.

7. What should I do if my product arrives damaged or defective?
Contact us immediately with photos of the damage or defect. We will arrange for a replacement or refund at no extra cost.

8. Are customized or final sale items eligible for return?
No, custom or final sale items are not eligible for return unless they are damaged or defective.

9. How do I know if my return has been approved?
We will notify you via email once your return is approved and provide instructions for shipping the item back.

10. Where should I send my return package?
Please send all returns to: 103 Nanking Ave, George, WA 98848, USA.

11. What if I want to cancel my order?
Orders can be canceled within 24 hours of placement for a full refund. Cancellations after this period are subject to our return policy.

12. Who can I contact if I have questions about my return or refund?
You can reach us at support@leighanneshop.site or call +1 360 204 8241 for assistance.